Terms & Conditions

Terms and Conditions

Effective Date: 16-03-25

1. Introduction  
Welcome to STJVNS.com ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Products and Pricing  
- All jewelry products displayed on our website are subject to availability.
- Prices are listed in rupees and may change without prior notice.
- We strive for accuracy, but we do not guarantee that product descriptions, images, or pricing are error-free.

3. Orders and Payments  
- Placing an order constitutes an offer to purchase, which we may accept or reject at our discretion.
- We accept payments through RTGS, NEFT, UPI and Cards only.
- Orders are processed only after full payment is received.

4. Shipping and Delivery  
- We offer shipping to select locations. Delivery times vary based on location and availability.
- Any delivery delays caused by external factors (e.g., courier issues, natural disasters) are beyond our control.
- Customers are responsible for providing accurate shipping details.

5. Return, Exchange, and Refund Policy  
- Returns and exchanges are accepted only under specified conditions. Please refer to our Return Policy for details.
- Customized or personalized jewelry is non-returnable unless defective.

6. Warranty and Repairs  
- Our jewelry may come with a limited warranty covering manufacturing defects.
- Damage caused by improper handling, accidents, or normal wear and tear is not covered.
- Repairs may be available for a fee; customers must contact us for further details.

7. Intellectual Property  
- All content on this website, including images, logos, and text, is our property and may not be used without permission.
- Unauthorized reproduction, distribution, or use of our content is strictly prohibited.

8. Limitation of Liability  
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the amount paid for the specific product purchased.

9. Privacy Policy  
- Your personal information is collected, stored, and used as per our Privacy Policy.
- By using our website, you consent to our data practices.

10. Changes to Terms and Conditions  
- We reserve the right to modify these terms at any time. Any changes will be posted on this page.
- Continued use of our website after updates constitutes acceptance of the new terms.

11. Governing Law 
- Any disputes arising from these terms shall be resolved in the courts of Varanasi.

12. Contact Information  
For any queries regarding these Terms and Conditions, please contact us at:  
hello@shreetrilochan.com
Sudia, Chowk, Varanasi